Support

Product Support and Feedback

Thank you for visiting our support page! If you’re having an issue, we recommend you start with our How-tos and Frequently Asked Questions. If you can’t find your answer there, then the quickest way to reach our support team is to click on the orange “feedback & support” tabs found on most of the pages on the site.

Note, if you’re a natural techie and have managed to produce a bug report (a snapshot of the error message), you can email the developers at iphone@earthnc.com. *Bug reports help us reproduce an uknown problem, and we almost always fix reproducible bugs very quickly.